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скидка 10% на первый заказ подписчикам @lu.sisters.brand - код FIRST

для оплаты заказа после примерки* (только для Москвы) - код PRIMERKA

*доставка оплачивается на сайте при оформлении заказа, код доступен при выборе доставки курьером, для использования скидки 10% по коду FIRST, сообщите его при подтверждении заказа

SPRING DROP`22

collection SAMSKARA

LU SISTERS is a Russian brand of women's clothing. We create basic items with a unique cut and impeccable quality, in which every girl will feel stylish and confident.
Original cut, attention to detail and quality of materials are our key priorities that set us apart from other brands.

Enjoy the shopping experience!


Respectfully yours, LU

About us
LU SISTERS: clothing with charisma

The brand LU SISTERS, created by two sisters, rethinks familiar things and breathes new life into them.


A devotee of minimalism, business casual and classic, the creators of LU SISTERS put elitism and a unique brand identity at the heart of the brand, creating office looks with charisma and sweatshirts with a touch of elegance that will never go out of style.


A shirt with a detachable sleeve, a skirt with an unusual print or a suit with a bright lining won't get lost in the darkness of a wardrobe: clever and original details make the pieces perfect for everyday outings.


Dynamically developing production is the basis and the heart of the creative process. All LU SISTERS brand clothing is created in its own sewing workshop . Most of our collections are produced in limited editions in the capsule series format, which makes them even more unique.

Instagramm @lu.sisters.brand

Contact us

Feel free to write and call us.

We really enjoy communicating with our customers.



Online Store: +7(903)500-91-13
E-mail: info@lusisters.store

Weekdays: 10 AM –9 PM
Weekends and holidays: 11 PM –8 PM

Exchange and Return


Products may be exchanged or returned within 14 days after you have received your order from our online store* provided that:
  • The product shows no traces of having been used.
  • The product’s ready-for-sale condition (factory labels, tags, and consumer properties) is preserved.

The product shall be returned in its original packaging with any gifts attached and any other enclosures.

Some product groups are not eligible for returns or exchanges.**:

  • Customized and personalized orders.

No used products may be returned.

BY CONFIRMING THE ORDER, YOU AGREE TO OUR RETURN POLICY.

Returning Your Purchase
  • For a return, please, contact us using one of the convenient ways: through the feedback service or by calling us at the phone number +7 (903) 500-91-13
  • The package you are going to return shall contain the packaged product without any signs of use (preserved labels, factory tags, attached gifts, and recommendations).
  • You will need to attach a filled-out return application form stating all bank details.
  • Send the package using courier express company to the following address: 2 Fedosyno,, Moscow, Russia, Contact phone number: +7 (903) 500-91-13
  • For international returns: send the parcel by means of any express transport company providing shipping services in your country.
  • After you have shipped your return, please, make sure to contact us and inform us of the tracking number.
  • You will need to hand the package to your transport company courier within 7 days after receiving your order provided that you have previously requested a return through your personal account or contacted us.
Refunds
  • Returning products to the warehouse can take up to 2-5 business days in Russia and up to 5–14 business days for international orders.
  • After we have received products in Moscow and verified that all the terms for returning products have been met, we will process your application within 1–2 business days and refund your payment*
  • The monetary funds will be returned to the bank account you have used to make your payment. Please note that terms depend on the speed of processing the transaction by your bank and can take up to 30 banking days. Cash refunds are unavailable for any online purchases.
*The return costs shall be borne by the buyer.
Please also note that any costs associated with product returns, including customs and other additional fees (for international shipments), shall be borne by the buyer according to tariffs of transport companies and customs fees of the country of destination.


International Shipping and Delivery

Dear customers!
Due to limitations and restrictions imposed on the territory of the Russian Federation and due to high demand for shipping companies it may take longer for your orders to be delivered!

We ship and deliver our products worldwide. For any international orders, the options of trying products on or paying by instalments shall not be available. Any Pre-paid orders are processed and packaged within 7 business days after the payment is effected. Please note that completing and delivering orders during sales may take longer than usual.

  • International deliveries shall be effected by the express courier service DHL and DPD provided that the order has been paid in full.
  • The delivery charge shall be calculated automatically.*;
  • International delivery takes 5–14 business days;
  • Parcels may be picked up only during weekdays. Any orders placed on Saturday, Sunday, or during holidays shall be dispatched on the next business day;
  • Please note that, in some countries, courier delivery services may not be available. A notification shall be sent to your postal/email address, informing you that your package has arrived. Therefore, you will need to pick up your package from the nearest post office in your city.
  • If you refuse to receive the order, the shipping fee shall not be refunded, and you will be requested to fully pre-pay any order you may place with us in the future.
  • If your package has not arrived on time or cannot be tracked online, please contact us through our Feedback Form or by calling us at the phone number +7 (903)500-9113
  • * Shipping costs do not include any taxes and duties that apply in your country. It means that your shipping costs may increase due to such taxes and duties, depending on the local tax regulations. Before placing your order, please get the latest updates on any monthly limits, local custom duties and the customs clearance process.
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